Refund Policy

If you are not satisfied with your coaching, you can request a full refund within 30 days of your order date — no explanation needed. If your subscription has already renewed, the 30-day window applies to each payment from the date it was charged.

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. You can request a refund in either of these ways:

• Visit paddle.net and look up your order using the email address you paid with.
• Or email us at ethangillen@gmail.com and we will arrange it for you.

Once approved, the refund is returned to your original payment method. Your bank or card issuer may take a few business days to show it.

You can cancel a monthly coaching plan at any time from the "My plan" page in your portal, or via paddle.net. Cancelling stops future payments; you keep access to your coaching and your progress portal until the end of the period you have already paid for.

You can move up or down between coaching plans at any time. Any difference for the current period is handled by our payment provider when the change is made.

Our payment provider's own terms also apply to refunds and may give you additional rights — see Paddle's Refund Policy. Nothing in this policy affects statutory consumer rights you have in your country.