Terms & Conditions

The service is provided by Ylogix, LLC, trading as The Forge, based in the United States. Your agreement for coaching is with us. You must be at least 18 years old, or have the consent of a parent or guardian, to buy a coaching plan.

Depending on the plan you choose, The Forge provides a personalised training programme, coach review of your check-ins, goal setting, nutrition guidance and in-person or remote coaching sessions, together with a private portal where your measurements, lifting records, goals and progress photos are stored.

Coaching is guidance, not medical advice. You should speak to a doctor before starting a new training or nutrition programme, and you train at your own risk. Tell your coach about injuries, medical conditions or medication that could affect your training.

• Give accurate information when you sign up and keep it up to date — your programme is built from what you tell us.
• Keep your login details confidential. You are responsible for activity that happens under your account.
• Your portal is for your own use; do not share access with anyone else.

You must not:

• use the service for anything unlawful, or to harass, threaten or abuse anyone;
• attempt fraud, send spam, or upload content you do not have the rights to;
• upload malicious code, probe or interfere with the security of the service, or scrape or bulk-extract data from it;
• copy, resell, redistribute or reverse engineer the service or any programme we provide, or attempt to bypass plan limits.

We own the service, the portal software, our branding and the training and nutrition material we provide to you. You get a limited, non-exclusive, non-transferable right to use them for your own training for as long as your plan is active. You keep ownership of the content you upload (such as your measurements, notes and progress photos) and grant us a limited licence to store and process it solely to deliver coaching to you.

Coaching plans are sold as monthly subscriptions and renew automatically each month until cancelled. Prices are shown on our pricing page in USD and may include tax depending on your location.

Payment, billing, tax, invoices, subscription changes, cancellations and refunds are handled by our reseller. Those mechanics are set out in Paddle's Buyer Terms, and refunds are described in our Refund Policy.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Where your plan includes coaching sessions, sessions are booked with your coach and are valid within the billing month unless we agree otherwise. Please give reasonable notice if you need to move or cancel a session so the slot can be reused; repeatedly missed sessions may not be rescheduled.

We work to keep the portal available and accurate, but we do not guarantee uninterrupted or error-free operation. Features may change, and maintenance or third-party outages may cause downtime.

You can cancel your subscription at any time. We may suspend or end your access if you materially breach these terms, if payment fails and is not resolved, if we identify fraud or a security risk, or if you repeatedly or seriously break the acceptable-use rules above. When your access ends you can ask us for a copy of your progress data before it is deleted in line with our Privacy Notice.

To the fullest extent permitted by law we exclude implied warranties, including merchantability and fitness for a particular purpose. We are not liable for indirect or consequential loss, including lost profits, data or goodwill, and our total liability is limited to the fees you paid us in the twelve months before the claim. Nothing in these terms limits liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

You agree to indemnify us against claims arising from content you upload, your unlawful use of the service, or your breach of these terms.

We may update these terms; material changes will be notified to you and continued use means you accept the updated version. You may not transfer your agreement without our consent; we may transfer ours as part of a business reorganisation or sale. Neither of us is liable for delays caused by events beyond our reasonable control. These terms are governed by the laws of the United States, and its courts have jurisdiction over any dispute.